WalkMe Digital Adoption Platform (DAP) (NASDAQ: WKME) sits on top of your tech stack, giving you visibility into software usage at every level. With WalkMe, create people-first, frictionless experiences across apps and workflows, improving software adoption, saving money, reducing risk, boosting productivity, and enhancing employee engagement.

Manage constant change better. Adapt to new processes, software, and shifting business priorities with ease. Onboard people faster. And prove the value of your software investments while maximizing ROI.

Features

Data

• Application usage analytics: Monitor software usage and adoption at the application, department, and user level.
• Workflows analytics: See how apps are used, in what context and where users are experiencing friction.
  
• Guidance analytics: Understand how users engage with WalkMe’s interactive on-screen guidance.
  
• License optimization: Compare software investments to actual usage to optimize your software spend.
  
• Form analytics: Uncover actionable insights into where users get stuck, waste time, or abandon processes.
  
• Report customization: Track and measure user engagement and digital adoption projects.

Action

• Content creation: Design personalized workflows using a self-service editor.
• Process automation: Easily automate repetitive, tedious, and complex processes within and across applications.
  
• Manage and scale workflows: Resolve building issues in real-time. Automate testing and maintenance processes for fast, reliable deployment. Seamlessly integrate the look and feel of your brand across all WalkMe elements.

Experience

• In-app guidance: Provide contextual guidance and support on key workflows with tooltips, visual cues, onboarding task lists, and on-demand resources.
• Notifications and surveys: Deliver key information, gather feedback, and activate your users with pop-up notifications and surveys.
  
• Conversational interface: Leverage a natural language chat interface to find information, automate processes, and complete tasks faster.
  
• Employee hub: Drive employee efficiency and engagement with a unified gateway to work on desktop and mobile.

About WalkMe

WalkMe's cloud-based digital adoption platform (DAP) enables organizations to measure, drive, and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our platform leverages proprietary technology to provide visibility to an organization's Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization's needs.

Reach out to our sales team at sales@walkme.com to get a custom private offering, based on your use-case.