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tryvium - Employee Contact Center on Microsoft Teams

Sensiple Inc

tryvium - Employee Contact Center on Microsoft Teams

Sensiple Inc

Streamline ticket creation and boost employee productivity at a fraction of the cost with tryvium

tryvium is an GenAI-powered employee contact center on Microsoft Teams. Powered by Microsoft’s Co-pilot, it streamlines ticket creation, enables easy collaboration, and provides resolution-focused support for increased employee productivity, at a fraction of the cost of traditional contact centers.


Experience the tryvium difference:

Is your enterprise stuck with a proprietary or consumer-focused contact center solution for employee services?

It's time to break free and explore the power of tryvium! Our innovative solution not only helps you cut costs but also provides over 150+ pre-built use cases that most large contact center solutions don't offer. Optimize your investments in Office 365 and Microsoft Teams to create exceptional employee experiences that drive positive business outcomes.

From its inception, every feature of tryvium has been created with our customers' needs in mind. But don't just take our word for it. Check out these impressive results that our customers have reported:

  • a 30% reduction in support volume through our self-service options
  • a 40% increase in the first call resolution rate, which means our customers are empowered to deliver faster and more efficient employee service than ever before.
  • a significant boost of 50% in agent productivity enabled by our agent desktop that provides 360-degree insights of employee issues and resolution assistance right at their fingertips.
  • a 60% rise in employee sentiment scores indicating a positive impact on employee satisfaction.


Key features and benefits of tryvium:

With tryvium, your employees get a unified conversational interface on Microsoft Teams to access support, while your agents and supervisors get single-pane, feature-rich, analytics-driven consoles to deliver support. Additionally, it ramps up your support desk efficiency through automated resolutions for routine queries, enabling agents to focus on complex issues.

In today's fiercely competitive and rapidly changing business landscape, it's more important than ever to prioritize employee support. But using proprietary contact center solutions for employee services can be costly and often falls short of meeting your employees' needs. Our employee contact center solution, tryvium is designed to prioritize your employees!


Why tryvium stands out?

  • Worried about data security? We can deploy our solution in ‘Your Azure Tenant’ and the data will not leave your enterprise.
  • Teams is the most used collaborative platform in the world. All the new AI features that are coming to Teams APP are integrated with the platform almost immediately.
  • Since tryvium is transactable via marketplace, you do not have to maintain multiple Purchase Orders, tryvium will be an additional item in your Azure Bill.
  • tryvium offers a range of connectors out of the box, so you do not have to worry about switching your ITSM provider, KB management systems, etc.


Get in touch with us today to learn how tryvium can revolutionize your employee support operations:

Email: sales@tryvium.ai | Phone: +1 732-283-0499 x 384| Visit: www.tryvium.ai

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