The world of wealth management is still mainly driven by manual processes. As per Business insider reports, 77% of US and Canada based financial advisors reported losing business because they didn’t have the appropriate tools to interact with clients and three-fourths of global wealth managers see digital as priority. Accordingly, wealth management firms are continually looking for a more intuitive technology driven experience.

One of the main problems is that the Wealth managers handle large volume of clients. There is a demand of cognitive solutions to assist the managers to help them reduce the turnaround times and hence improve the customer experience and trust.

Wipro's Azure OpenAI based Solution:

• Ability to handle conversations across different topics with human like responses
• Can provide responses from both Enterprise Data and Public domain
  
• Ability to mine enterprise records with high accuracy and reliability e.g. MF Product brochure, Fact Sheets, Product prospectus etc.
  
• Provide summary of the discussion with the customer that can be stored for future audits and references
  
• Can generate reports like Payment Receipts using the available customer information
  
• Can connect to enterprise AI/ML models e.g. NAV Forecasting, Index forecasting, churn prediction etc.