Connect your software development with customers and users from all over the world to receive direct feedback and to provide an insight into your roadmap. This promotes customer and user loyalty to your product and increases their satisfaction. Errors in the software are reported more quickly and can be rectified directly.

Ticket Studio is a software as a service offering that enables you to give users outside your organization access to selected Azure DevOps WorkItems. The displayed elements can be freely defined with the help of a query. This enables maximum configurability. In addition to displaying existing tickets, it is also possible to create new work items. If the error was found in the software and corrected, the status is transferred back to the OTRS system, so no manual effort is required.