Neway Harbor - Managed Cloud Service

Welcome to Neway Harbor, let us take it from here.

Overview

With the ever-changing landscape of cloud services and available features, more and more organizations are finding it challenging to keep up with best practices as they try to maintain their resources running smoothly and securely.

Keep your focus on what really matters, your business, while we take care of the rest – that’s our business!

Our team of expert architects, consultants and engineers are here to do the hard work for you, make sure your environment is running smoothly and are always there for those times it is not.

Service Description

Neway Harbor is a managed service for Azure customers offered by Neway Technologies.

We will take proactive and reactive measures to support and help you maintain, optimize and control your Azure environment and its resources.

We will be using Azure tools including, but not limited to:

• Azure Lighthouse
• Azure Monitor
• Azure Log analytics
• Azure Application Insights
• Azure Backup
• Azure Site Recovery

Services we offer:

Monitoring of your resources

We will be monitoring:

• Virtual Machines
• Storage
• Databases
• Network resources

Proactive Maintenance

We will continuously review your environment and ensure it meets best practices and is up to date with the latest patches:

• Patching of Windows Virtual Machines
• >Ongoing review of log analytics
• Periodic HA & DR validation (for protected workloads)

Optimization

We don’t expect your needs to stay the same, so we will continuously work to help you optimize your systems to meet with your requirements:

• Identify upscaling needs and downscaling opportunities
• Infrastructure performance fine-tuning
• Assistance with cost optimization

Support

We are here always here for you, especially when things are not working quite as expected, we will provide you with:

• Root cause analysis and issue resolution support
• Backup restoration
• Disaster Recovery assistance (for protected workloads)
• Consultation with our top team of experts whenever you need them