Unleash Operational Excellence with 24x7 Break-Fix Brilliance
Welcome to a realm where downtime is just a myth. Our 24x7 managed services offer break-fix support is not just a service; it's your secret weapon for uninterrupted business brilliance.

Lightning-Fast Response Times:
Experience the magic of rapid issue resolution with SLA-based response times:

• Priority 1 (Critical): 1 Hour
• Priority 2 (High): 4 Hours
• Priority 3 (Medium): 6 Hours
• Priority 4 (Low): 8 Hour

Navigate Workloads with Ease:
From Azure VMs to the dance of Azure Logic Apps, we've got your back across various workloads, ensuring a smooth performance symphony.

Key Offer Features:

• Cloud Maestros of our Managed Services Team at Your Service:
  Our L1, L2, and L3 Cloud Analysts are on standby, ready to turn any hiccup into a victory dance.
• User-Friendly Support Hub:
  Say goodbye to complexity. Embrace an easy-to-use support portal and a sleek online dashboard.
• Your Incident, Your Way:
  Raise incidents effortlessly through our support portal, email, or for those P1 emergencies, a toll-free hotline.

Benefits you will reap through our Service by empowering your IT/Operation managers with:

• Time on Their Side:
  Eliminate the headache of limited response time.
• Simplified Contracts:
  No more deciphering complex contractual terms.
• Cost-Efficiency Champion:
  Lower costs without compromising quality.
• Queue-Free Operations:
  Navigate through support channels with zero queue time.

Package Highlights: 50 Incidents per Year

*Pricing depends on the complexity of the workloads; contact us to get the details.

About NOVENTIQ:

Noventiq is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers' businesses, connecting 75,000+ organizations from all sectors with hundreds of best-in-class IT vendors alongside its services and solutions. Noventiq reported a turnover of US$ 1.1 billion in the fiscal year of 2022 and is currently one of the fastest-growing companies in the sector. Noventiq's 5,900 employees work in almost 60 countries throughout Asia, the Americas, Eastern Europe, and Africa, with significant growth potential.

Noventiq provides a complete range of XaaS cloud services from top-tier cloud providers and our services for workload modernization, management, security, and transformation. To ensure the success of our customers' digital transformation, we offer a range of complementary services such as implementation, consulting, training, IT asset management, and technical support. With our comprehensive portfolio and expert support, you can rest assured that your digital transformation journey will be seamless and efficient. Contact us today to learn more about how we can assist you in achieving your business objectives.

• 25+ years with Microsoft, 10+ years exclusively with Azure
• ISO/IEC 27001, ISO 22301, ISO/IEC 20000-1 Certified Global Delivery Centers
• Global Delivery Centre, specialized in Managing and Delivering assessments and migration Services, Application and Data Modernization, 24x7 Cloud NOC (Network Operations Center) and SOC (Security Operations Center) Services, Cloud Governance Services, Windows Virtual Desktop (Home-Office)
• Compliant with Microsoft Cloud Adoption and Well-Architected Frameworks
• Certified Azure Architects, SMEs (Subject Matter Experts), Engineers & Developers
• 150+ MSP Customers across 60+ countries worldwide