ZYKRR, your unbiased “Voice of Customer (VOC)” partner who will ensure you act. Zykrr gives businesses a competitive advantage by focusing on customers and providing insights through a highly advanced customer feedback software that drive better business decisions.

Zykrr’s Experience Management Platform automates the most critical CX management functions to deliver the best experience possible. Here, touchpoint experience analytics identifies gaps in your service or product that results in negative customer experiences and automatically prompts those gaps with marketing, sales, service automation, or other business activities. Its a Single Solution To All Your CXM Needs.

Our AI/ML-enabled experience management platform brings actionable insights, customer centricity accountability across organisation hierarchy and real-time visibility over customer and employee interaction across multiple channels. Thus, leading to high NPS®, customer retention, loyalty and profitability.