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Backbase Engagement Banking Platform

Backbase

Backbase Engagement Banking Platform

Backbase

Backbase Engagement Banking Platform adds market leading capabilities to the Microsoft Cloud for FSI

Backbase is on a mission to re-architect banking around the customer. We created the Backbase Engagement Banking Platform, a unified platform with the customer at the center that helps banks orchestrate seamless journeys across every stage of the customer lifecycle. Covering everything from customer onboarding, customer servicing, customer loyalty, and loan origination, our award-winning solution easily plugs into existing core banking systems and features pre-integrations with the latest fintechs so financial institutions can innovate at scale.


Microsoft Cloud for Financial Services and the Backbase Engagement Banking Platform are here to help you power the entire customer lifecycle with our powerful front-to-back interface.

Simply put, the Backbase Engagement Banking Platform makes it simple to enhance customer engagement – including solutions for onboarding, lending, and digital banking.

The Backbase Engagement Banking Platform is tightly integrated with Microsoft Cloud for Financial Services, empowering your employees to deliver exceptional customer-first assistance.

Together, Backbase and Microsoft’s offering can help you accelerate customer onboarding and improve up-sell and cross sell opportunities (top-line growth), all while reducing servicing and retention costs (bottom-line).


Industry analysts Forrester, Gartner, Celent, Omdia and IDC continuously recognize Backbase’s category leadership position. Over 150 financials around the world have embraced the Backbase Engagement Banking Platform – including Advanzia, Banco Caja Social, Banco de la Nación Perú, Bank of the Philippine Islands, Berenberg, BNP Paribas, Citizens Bank, ENT Credit Union, Greater Bank, HDFC, Judo Bank, KeyBank, National Bank of Bahrain, Navy Federal Credit Union, Natwest, Pictet & Cie, Raiffeisen, SchoolFirst Federal Credit Union, Standard Bank, Société Générale, TPBank, Washington State Employee Credit Union and Wildfire Credit Union.


Backbase is a privately funded fintech company, founded in 2003 in Amsterdam (global HQ), with regional offices in Atlanta (Americas HQ), New York, Boise (Idaho), Mexico City, Toronto, London, Cardiff, Dubai, Kraków, Singapore, Sydney, Australia and Tokyo.


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