https://store-images.s-microsoft.com/image/apps.40086.85e84a70-afcd-49fd-bed1-fb3949a80104.7f58eecd-4005-4336-ab72-d07bdf906ca9.43d90560-3564-4449-9fd1-13d7ba5b58e8

Virtual Branch

Ondato, UAB

Virtual Branch

Ondato, UAB

Service clients online with onboarding, operations, consultations, and more via live video con

Experience a tailored remote service solution with our Virtual Branch. This innovative tool provides personalised customer interaction via video calls, mitigates security risks, and ensures compliance. Onboard new clients quickly as well as help and authenticate returning ones. Sign any documents online, avoiding the hassle of physical branches.


With our Virtual Branch:

  • Your customers no longer need to go to physical branches.
  • Clients can be serviced by any employee, regardless of location.
  • You can save on human resources when identifying and helping clients.
  • Onboarding processes are secure and convenient.

Type of users that benefit from the Virtual Branch:

  • Financial institutions and other companies that wish to employ remote customer service
  • Mostly Banks, credit unions, and other financial institutions that rely on physical branches.

Customer pains and needs that Virtual Branch addresses:

  • Pains:
    • Lack of efficiency in physical branches
    • Limited number of employees
    • High physical branch costs
    • Lack of IT resources
    • Increasing risk of deep fakes
  • Needs:
    • Accessibility for clients
    • Time-saving process
    • Serve clients digitally
https://store-images.s-microsoft.com/image/apps.28233.85e84a70-afcd-49fd-bed1-fb3949a80104.7f58eecd-4005-4336-ab72-d07bdf906ca9.3b26f911-9786-4214-bf93-fbb2f45e19ab
/staticstorage/9fa6ec0/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.28233.85e84a70-afcd-49fd-bed1-fb3949a80104.7f58eecd-4005-4336-ab72-d07bdf906ca9.3b26f911-9786-4214-bf93-fbb2f45e19ab
/staticstorage/9fa6ec0/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.13230.85e84a70-afcd-49fd-bed1-fb3949a80104.7f58eecd-4005-4336-ab72-d07bdf906ca9.26293226-8586-4f45-a22a-58d649c9ea21
https://store-images.s-microsoft.com/image/apps.9609.85e84a70-afcd-49fd-bed1-fb3949a80104.7f58eecd-4005-4336-ab72-d07bdf906ca9.aed43dad-95c4-4858-a0dd-105970ceb582