GLPI Service Management Server on Linux Stream 8

GLPI is an open-source program used for managing IT assets and providing IT assistance. It stands for "Gestionnaire Libre de Parc Informatique" in French, which translates to "Free IT Asset Management" in English. The software is designed to help enterprises keep track of their hardware and software inventories, manage help desk requests, and provide users with a user-friendly self-service interface.

With GLPI, organizations can create and manage a centralized database of all their IT assets, including computers, servers, printers, and other devices. This makes it easy to track the status of each asset, its location, and its configuration details. GLPI also provides a powerful reporting engine that allows organizations to generate detailed reports on their IT assets, such as the number of devices in use, their age, and their maintenance history.

The support desk module is another crucial component of GLPI. Organizations can use this module to handle and track help desk tickets, allocate them to technicians, and monitor their progress. Users have multiple options for submitting tickets, including email, an online interface, or a self-service portal, where they can track the status of their tickets and provide additional information.

GLPI also includes a self-service portal that users can access to submit tickets, request new hardware or software, or access knowledge base articles. This helps to reduce the workload of IT staff by enabling users to solve their own problems without the need for IT support.

Don’t hesitate to switch to our GLPI Service Management Server on Linux Stream 8 and experience a simplified approach to managing your infrastructure.

Disclaimer: The respective trademarks mentioned in the offering are owned by the respective companies. We do not provide a commercial license for any of these products. GLPI is a complete and separate project from Tidal Media Inc.