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Infobip Customer Engagement Solution | Moments

Infobip d.o.o.

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Infobip Customer Engagement Solution | Moments

Infobip d.o.o.

With Infobip, your customer engagement campaigns get the reach, relevance, and response they deserve

Maximize engagement with personalized messages on the best customer engagement solution

Engagement at scale, on any channel, and throughout the entire customer journey. Maximize ROI with high-performing omnichannel marketing campaigns created with a code-free customer engagement solution.


Azure consumption commitment benefit

This service will contribute towards your organization's Microsoft Azure consumption commitment if your organization has one of these agreements:

  • Microsoft Azure consumption commitment (MACC)
  • Azure commit to consume (CtC)

Know your customer

To craft a great message, you need a clear picture of your audience. With Moments, you’ll know who they are, how they’ve engaged with you in the past, and what they are interested in now. It’s easy then to segment, create, and send.

Plot a personalized journey

Time, channel, content, or context? All matter equally. Moments lets you tailor the journey for each customer, for that 1-on-1 personalized effect. You’ll turn new customers into repeat, loyal customers. Guaranteed.


Automate on autopilot

High-performing marketing automation campaigns can now be designed in minutes. From real-time alerts to nurturing flows – react at the right time, with the right message, for the right stage of the customer journey.


Lots and lots and lots of channels

Bring some innovation to your marketing mix with interactive, mobile-friendly channels

  • SMS
  • MMS
  • RCS
  • WhatsApp
  • Viber
  • Messenger

  • Push
    • Email
    • Voice
    • LINE


    Features

    • Campaign Creator
    • A/B Testing and AI Optimization
    • Templates and Message Builders
    • Cross-channel Orchestration
    • Unified Customer Profiles
    • Analytics and Reporting
    • Website and App Events Tracking
    • Integrations and Open API

    Custom Offering

    Are the offered packages not suited to your needs? Would you like to bundle other services? Contact us and our experts will configure a custom offer for your business.

    Läs mer
    Brochure Documentation Use Cases Success Stories
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