Teneo is an AI orchestration platform that enhances a pre-existing Contact Center infrastructure to transforms customer accuracy, increase speed of resolution, magnify support capabilities, inject Generative AI control and save costs.

The Teneo SaaS offering enables you to increment AI Accuracy to 99%

• Experience Unparalleled Efficiency in Contact Center AI, Customer Service Automation and Conversational IVR Systems with TLML

• Experience a transformative 30% boost in AI efficiency within hours with our AI-driven platform Teneo, designed for high-volume contact centers seeking to elevate their customer interaction quality without added complexity.

• Achieve over 99% accuracy in understanding and addressing customer needs with Teneo's advanced TLML, reducing the risk of customer turnover and reinforcing trust at every touchpoint.

• Slash call misrouting by 90% and watch customer satisfaction soar as Teneo OpenQuestion's intelligent routing directs queries to the right agent, decrease wait times and increase successful outcomes.

• Cut your AI operational expenses in AI by up to 98% by integrating Teneo's Generative AI into your ecosystem, delivering a robust ROI that positively impacts your bottom line with AI.

• Revolutionize your customer support with proactive AI that anticipates and meets customer needs in real-time, setting a new industry standard for personalized care with AI that retains and attracts clients.