Hello Lamp Post’s innovative software provides AI powered digital assistants, allowing people to chat to places. 

Today’s demand for user-led services and easier access to information poses challenges for organisations - it’s impossible to staff all locations, 24/7, and to engage diverse audiences efficiently.

Whether it's an office building, a hospital, a theme park, a downtown or a waste bin at home, it's not only difficult to communicate with people in-location and 'in the moment', it's also difficult to listen to them. Traditional methods like information desks, in-person events or costly research fall short.

Accessible via mobile browser or SMS, the Hello Lamp Post chat platform transforms public spaces into an interactive two-way communication channel. It's a cost-efficient engagement tool that provides real-time answers to FAQs, collects feedback and delivers easier access to location-specific information. Engagement becomes quick, easy and effective, bridging the gap between organisations and the people they serve

Benefits:

• Save staff time on responding to repetitive queries
• Reduced operational costs on engagement
• Increase reach with less effort - more people engaged / supported
• More diverse audience feedback
• 24/7 automated communication
• Reduced carbon footprint
• Increase  audience insights - more data-led decision making

Example uses cases:

• Place based digital assistant - airports, office buildings, downtowns, hospital waiting rooms, shopping malls, and much more.
• Waste management and recycling assistant
• Infrastructure and capital works community engagement
• Digital visitor assistant & virtual tour guides
• Smart Surveys
• Reporting and alerts – Maintenance, security etc
• Self-assessment quizzes

https://www.wetransact.io/