Fast, secure support for Azure Virtual Desktop

AVD Help Assist is a lightweight desktop application designed for IT administrators and helpdesk teams managing Azure Virtual Desktop (AVD) environments.

It enables fast, secure, and agentless management of active user sessions — including shadowing (remote control), messaging, and session termination — all without deploying software on host machines.

Key Features

View active user sessions across AVD host pools
Remotely shadow (control) user sessions
Note: Remote shadow is not supported for RemoteApp sessions. For these, only Send Message and Log Off actions are available.
Send custom messages to connected users
Remotely log off selected sessions
Simple Azure integration using App Registration (Client ID & Secret)
Mandatory startup password to protect access to the application
No agent or additional software required on AVD session hosts

Built For

IT departments managing AVD infrastructure
Helpdesk teams supporting distributed or remote users
Organizations needing secure, real-time AVD session oversight

Requirements

Domain-joined PC with network access to AVD hosts (VPN is supported)
Logged-in user must be a local administrator on session hosts
Azure App Registration with:
- Desktop Virtualization Reader role
- Microsoft Graph permissions: Directory.Read.All, User.Read.All
Startup password must be set during the first launch of the application

AVD Help Assist is ideal for organizations of any size that require rapid support, secure control, and full visibility into their Azure Virtual Desktop sessions — with enforced protection from unauthorized access via startup password.

AVD Help AssistITS Systemy Informatyczne

AVD Help Assist

ITS Systemy Informatyczne

AVD Help Assist

ITS Systemy Informatyczne

AVD Help Assist
ITS Systemy Informatyczne