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Identity Troubleshooter | Enable your IT Service Desk to quickly get to the core of critical identity issues. Identity Troubleshooter is fully adapted to your environments, automatically scanning for account issues.
Time-consuming ticket analysis? Speed up the initial investigation of the issue from 30 to 5 minutes. Misassigned tasks? Our solution will assign the tickets to the right technical team. Not enough data? Get clear directions on what needs to be done to solve the problem. Plan: 1 Discovery - Talk to us about your key problems and let’s map out the lifecycle of a user account in your organization. 2 Setup - We work with you on defining a cloud application architecture that will work in your environment. 3 Delivery - Get a dedicated troubleshooting cloud application built on services like Powershell, Azure Automation Runbooks, Azure Logic App, Azure Log Analytics. 4 Training - Receive full support for your Service Desk / Help Desk teams with learning how to use the tool. Your IT team will also get all the necessary documentation and information for app maintenance.
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