Our Collection Agent provides

1. Personalized collection plans
2. Localized and colloquial voice
3. Self-learning strategy
4. Omni-channel and frequent engagement for better Contactability
5. Narrow AI models for Collections Strategy

Trusting Social has deep expertise in providing AI solutions, tailored to the needs and challenges, to Bank & Financial Services Institution partners for the last 10 years. Our Collection Agents helps including Non-Banking Financial Companies (NBFCs) and Buy Now Pay Later (BNPL) lenders, seeking enhanced collection processes with a focus on cost reduction and regulatory compliance.

Our Collection Agent tackles client’s pain points such as:

• Relying on human collectors necessitate investment in infrastructure, building to house, which are big Capex expenses.
• Human collectors' performance vary significantly, being caused by subjective factors such as agent’s health and emotion
• Human collectors take a long time to train