Protect your ServiceNow service desk with MS Entra Verified ID. Eliminate the weakest link in service desk operations: manual identity verification. Entra Verified ID transforms how support agents verify callers, replacing vulnerable security questions and personal information sharing with tamper-proof digital credentials. Users present credentials via Microsoft's digital wallet for instant verification.

Enhance Entra Verified ID with optional Face Check, biometrics, liveness detection, and document proofing. This prevents social engineering and impersonation, while significantly reducing call times. ServiceNow agents can trust they're speaking with verified users before processing sensitive requests. Deploy seamlessly in existing ServiceNow and MS Entra environments with zero-code workflows.

Choose from two security tiers to meet your ServiceNow workflow requirements:

Professional: MS Entra Verified ID with Face Check biometric verification.
Enterprise: MS Entra Verified ID with full identity document proofing and liveness detection for high-assurance needs.

Key Benefits:

Faster Case Resolution: Reduce call times by automating identity verification.
Cross-Function Security: Secure all ServiceNow service desk interactions (IT, HR, facilities, finance, etc.).
Configurable Verification: Customize verification to specific ServiceNow workflow needs.
Rapid deployment: Quick setup using pre-configured templates and existing MS Entra/ServiceNow infrastructure.
No development required: Turnkey implementation eliminates the need for custom code.
Audit logs: Detailed tracking for compliance.
ServiceNow-certified identity verification solution.

IdRamp workflows, powered by MS Entra Verified ID credentials, enhance ServiceNow by reducing complexity and cost while increasing security and productivity.

Entra Verified ID: ServiceNow Identity VerificationIdRamp, Inc.

Entra Verified ID: ServiceNow Identity Verification

IdRamp, Inc.

Entra Verified ID: ServiceNow Identity Verification

IdRamp, Inc.

Entra Verified ID: ServiceNow Identity Verification
IdRamp, Inc.