Loyalty and Reward management system helps businesses to retain their best customers by rewarding them with highly contextual, personalized rewards by:

• Assignment of Membership status to customer.

• Manage complete life cycle of reward points.

• Seamless integration with vendors for E-Vouchers/ Reward point utilization

• System having High availability and High Performance.

With Nucleus, being a leading Fin tech organization globally and with winning trust of some of the largest banking clients for last 3 decades & more, offering this solution over SaaS model at Azure Marketplace, it becomes even more convenient for Banking & Financial customers to leverage benefits of the solution along with the agility & robust accessibility through Microsoft Azure.

Loyalty and Reward Management system comprises with the main functionality features as mentioned:

Membership Lifecycle Management

• Assignment of Membership status to customer at the time of registration

• Configurable rule-based membership lifecycle management i.e., upgrade, downgrade, cancellation etc.

• Maintenance of historical data for audits and compliance

Reward Points Management

• Facility of crediting bonus points to new customers at the time of registration

• Manage rewards based on defined rules and payment criteria – On-time payment, Grace period, etc.

• Lifecycle management of reward points

Integrated Buzz Rewards Mobile App

• Buzz Reward Mobile app provides customers a holistic view of reward program

• Self-serve mobile Application available on iOS and Android platform

• Seamless integration with vendors for E-Vouchers/Gift Code/Reward point utilization

Flexible Reporting

• Flexible reporting to provide easy and unified view of customer behavior

• Dashboard presenting comprehensive snapshot of application and performance

• Configurable PDF and Excel reporting engine

Seamless interoperability with Core Business

• Generic integration framework to collaborate with any existing business systems like identity Access Systems, Customer acquisition module, Loan Management System, Mobile Apps and Retail Applications

• Ensures easy fault isolation and ability to scale at a rapid pace

Micro Service Architecture

• Suit of small services which are loosely coupled, independently deployable and communicating with each other to perform single business task

• Ensures easy fault isolation