Wovenware designs and builds custom chatbots and virtual assistants that can provide 24/7 services tailored to project your organization’s brand and to address your customers’ needs. Wovenware’s Chatbot Oversight Dashboard will provide the insights needed to and improve the bot’s performance as it continuous to learn from new queries and questions.

Customer Service, Marketing, Operations and Human Resources Departments in multiple industries are driving business value from chatbots in the following ways:

The most successful chatbots will drive a good conversational and interactive experience. Our design team along with your team will collaborate with our bot subject matter experts to define contextual scripts, language tone, bot personality, system integration points and opportunities to incorporate interactive buttons in order to deliver the chatbot solution that better serves your customers. 

A successful bot will also undergo continuous training and refinement from missed questions and queries. A bot that learns at the pace of a flywheel will be able to reach the level of sophistication that creates a very simple and delightful customer experience. 

Wovenware can develop a custom chatbots with NLP capabilities and integrate enterprise APIs into them. Custom chatbots can integrate with the most popular social media platforms including Facebook, WhatsApp, Skype and Teams.